
The `aria-label` property can be extremely useful when used correctly. When used incorrectly, it can wreak havoc on speech-input user experiences. It's an easy mistake to make and luckily it's pretty easy to fix!

For the **TL;DR**: jump to [How do I fix mismatched `aria-label`s and visual labels?](#how-do-i-fix-mismatched-aria-labels-and-visual-labels)

## Table of Contents

1. [A note about Voice Control](#a-note-about-voice-control)
1. [What is the `aria-label` property?](#what-is-the-aria-label-property)
1. [Why does `aria-label` need to match the visible label?](#why-does-aria-label-need-to-match-the-visible-label)
1. [What happens when `aria-label` doesn't match the visible label?](#what-happens-when-aria-label-doesnt-match-the-visible-label)
1. [Are there other users that benefit from `aria-label` matching the visible label?](#are-there-other-users-that-benefit-from-aria-label-matching-the-visible-label)
1. [How do I fix mismatched `aria-label`s and visual labels?](#how-do-i-fix-mismatched-aria-labels-and-visual-labels)
1. [Related Resources](#related-resources)
1. [Article Updates](#article-updates)

## A note about Voice Control

As of my understanding in July 2024, Apple's Voice Control requires its users to say an element's _entire_ Accessible Name to interact with it. So while [SC 2.5.3: Label in Name](https://www.w3.org/TR/WCAG21/#label-in-name) only states the Accessible Name must _contain_ the label, it's best to make the visible label and Accessible Name match exactly.

Thank you [Tori Clark for tweeting this info to me](https://x.com/toriclarka11y/status/1652468409328627717) back in April of 2023. Sorry it took so long to add here!

![Nothing missed! The only thing that might be worth delineating more is that Voice Control demands the -full- accessible labels be spoken, whereas partial labels work great with Dragon and Windows Speech Recognition as long as it's early in the accessible name/label.](https://res.cloudinary.com/ashleemboyer/image/upload/article-images/ToriClarkTweet-20230429_m2tgph.png)

## What is the `aria-label` property?

As defined by the WAI-ARIA 1.2 standards, [the `aria-label` property](https://www.w3.org/TR/wai-aria-1.2/#aria-label) "defines a string value that labels the current element". It has the same purpose as [the `aria-labelledby` property](https://www.w3.org/TR/wai-aria-1.2/#aria-labelledby), which references another element that labels the current element. The purpose of both of these properties is to provide an [Accessible Name](https://www.w3.org/TR/accname-1.1/#dfn-accessible-name) of the current element.

Related to these properties is the `aria-describedby` property, which references another element that describes the current element. The purpose of this property is to provide an [Accessible Description](https://www.w3.org/TR/accname-1.1/#dfn-accessible-description) for the current element. The Accessible Name should be concise, and the Accessible Description should be more verbose and complement the Accessible Name.

The Accessible Name is part of what screen readers use to announce elements to a user when they come into focus. A `<button>` with no `aria-label` and plain text between its opening and closing tags would have an Accessible Name that matches its plain text. That same `<button>` can have its Accessible Name overridden with something completely different using the `aria-label` property.

Use the next two example code snippets to compare how the same button sounds with and without an `aria-label`.

<CallOut id="example-1" title="Example 1: <button> with no aria-label" type="example">

The code:

```html
<button>OK</button>
```

The output:

<br />
<button>OK</button>

</CallOut>

<CallOut id="example-2" title="Example 2: <button> with an aria-label" type="example">

The code:

```html
<button aria-label="Confirm selection">OK</button>
```

The output:

<br />
<button aria-label="Confirm selection">OK</button>

</CallOut>

## Why does `aria-label` need to match the visible label?

First of all, an `aria-label` must match its element's visible label because there is a Level A WCAG Success Criterion that says so. [SC 2.5.3: Label in Name](https://www.w3.org/TR/WCAG21/#label-in-name) says:

> For user interface components with labels that include text or images of text, the name contains the text that is presented visually.

This means that the Accessible Name computed for an element should contain the text of the element's visual label. One best practice for this is to have the Accessible Name start with the visual label's text. So if a link contains the text "Learn more" and the author of that link wants to include more information about the link's purpose in the `aria-label`, a good practice is to start the `aria-label` with "Learn more".

If you're like me and my ADHD brain, you might need a little more reasoning than "the rules say so" to motivate you to follow the rules. A lot of people don't like being told what to do, and that's fine!

So why do we need to follow Success Criterion 2.5.3? It partially has to do with speech recognition technology. As it turns out, the Accessible Name for elements is how speech-input users can interact with elements in a web page.

Referencing our two previous examples:

- A speech-input user can activate the button from [Example 1](#example-1) by saying "Click OK". This is because the Accessible Name for that button is "OK".
- A speech-input user cannot activate the button in [Example 2](#example-2) in the same way. This is because the Accessible Name for that button is "Confirm selection". If a speech-input user wanted to activate this button, they would have to say "Click confirm selection".

For speech-input users who rely on visual labels to come up with voice commands, there is no way for them to know before speaking a command if the Accessible Name of an element differs from its visual label. They will have to speak a command and find out if it does or does not work. If a command doesn't work, they may retry a couple of times. If the command does not work at all because the Accessible Name doesn't match the visual label, their energy has been wasted and they're also stuck.

## What happens when `aria-label` doesn't match the visible label?

As I wrote this article, I started to learn about Voice Control on Mac. I wanted to see if I could find a real-world example of speech-input navigation being broken due to mismatched visual labels and accessible names. I found a couple of examples right on the Twitter home page.

Unfortunately, more than half of the main navigation links have accessible names that don't match their visual labels. Even in the cases where a link's `aria-label` began with the text in the visual label, I was not successful in activating those links with speech input. I made countless attempts.

- Home: The `aria-label` for this link is dynamic. If there are unread tweets in a user's feed, then the `aria-label` reads "Home (New unread Tweets)". The "Click Home" command only activates this link if there are no unread tweets.
- Explore: The `aria-label` for this link is "Search and explore". Saying "Click Explore" does not activate this link.
- Notifications: The `aria-label` for this link is dynamic. If a user has 2 notifications, for example, the `aria-label` is "Notifications (2 unread notifications)". The "Click Notifications" command only activates this link if a user has 0 unread notifications.
- Messages: The `aria-label` for this link is dynamic. If a user has unread messages from one other user, for example, the `aria-label` is "Direct Messages (1 unread conversation)". If there are no unread messages, the `aria-label` is "Direct Messages". The "Click messages" command does not ever work.

Here's a quick demo of me trying to activate the "Messages" link that shows on the home page of Twitter:

<iframe
  title="Voice Control Demo - Twitter Messages link"
  width="100%"
  height="350"
  src="https://www.youtube-nocookie.com/embed/FBiKOt-ipO0"
  frameBorder="0"
  allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture"
  allowFullScreen
></iframe>

## Are there other users that benefit from `aria-label` matching the visible label?

This article primarily focuses on the sighted speech-input user's experience, but there are other users affected by this issue as well. Think of a sighted screen reader user that comes across the `<button>` element in [Example 2](#example-2). It is presented by their screen reader as "Confirm selection, button", but the text in the button says "OK".

This can be a very confusing and stressful experience for the user. How can they be certain the issue is with the website and not their own action? We're imposing an extra cognitive load on the user to process the mismatched audio and visual experiences. There is also extra cognitive load required to first memorize the behavior, and then recall it the next time they come across the element.

It's not necessary or kind to do this to users. It's energy-draining, and energy is an extremely limited resource for all kinds of people who rely on accessible interfaces.

## How do I fix mismatched `aria-label`s and visual labels?

Now that you know mismatching `aria-label` and visual labels is harmful to speech-input users, how do you go about preventing that harm? First, I'd recommend reading [Playing with state](https://sarahmhigley.com/writing/playing-with-state/) by Sarah Higley and [Be Careful with Dynamic Accessible Names](https://adrianroselli.com/2020/12/be-careful-with-dynamic-accessible-names.html) by Adrian Roselli.

Second, think about whether or not you need to provide an `aria-label` for the element that differs from its visual label. Some cases that come to mind:

- Are there duplicate visual labels?
  - Your markup can generally be improved by ensuring all visual labels are unique. This is beneficial for screen reader navigation.
  - The speech recognition technology probably has a way to help the user choose which element they want. With Voice Control on Mac, a number appears next to the elements with matching Accessible Names after the command is spoken. Then you're able to say the number of the element you want to activate.
- Is the content of the element plain text? Omit the `aria-label` property. The computed accessible name for the element will be its text content.
- Is the element a toggle button? Reference the [Playing with state](https://sarahmhigley.com/writing/playing-with-state/) article I mentioned and also check out the [Toggle Buttons](https://inclusive-components.design/toggle-button/) writeup from Inclusive Components. The `aria-pressed` property better suits your needs than a dynamic `aria-label`.

After you've spent time thinking thoroughly about your `aria-label`s and visual labels, make the updates and **test them with your users**. It's hard for us to know if something is usable if it doesn't intersect with our own needs. The only experiences we can truly be experts in are our own. Don't miss the step where you get your information from the source of truth: your users with expertise in their lived experiences.

## Related Resources

- [Designing and coding for voice](https://www.briandeconinck.com/designing-coding-voice/) [Brian DeConinck]
- [Tori Clark talks about visible labels and Dragon](https://a11yrules.com/podcast/tori-clark-talks-about-visible-labels-and-dragon/) [A11y Rules Podcast]
- [Accessible Icon Buttons](https://www.sarasoueidan.com/blog/accessible-icon-buttons/) [Sara Soueidan]
- [Buttons with icons and text](https://www.tempertemper.net/blog/buttons-with-icons-and-text) [Martin Underhill]
- [What I wish was in WCAG: prohibit icon-only buttons](https://www.tempertemper.net/blog/what-i-wish-was-in-wcag-prohibit-icon-only-buttons) [Martin Underhill]
- [Testing with speech recognition](https://www.tpgi.com/testing-with-speech-recognition/) [TPGi]
- [Perspective Video: Speech Recognition](https://www.w3.org/WAI/perspective-videos/voice/) [Web Accessibility Initiative]
- [Stories of Web Users: Ade's Story](https://www.w3.org/WAI/people-use-web/user-stories/story-one/) [Web Accessibility Initiative]
- [Use Voice Control on your Mac](https://support.apple.com/en-us/102225) [Apple Support]
- [Use Voice Control on your iPhone, iPad, or iPod touch](https://support.apple.com/en-us/111778) [Apple Support]
- [YouTube Playlist: Dragon in Action](https://www.youtube.com/watch?v=FXzXiOl7O4U&list=PLRFp5KqXtQ6yFAnF0DPUJYRbXnaTjMSQE&index=1) [Nuance Communications Channel]

## Article Updates

1. **<time dateTime="2022-09-01">September 9, 2022</time>:** First published.
1. **<time dateTime="2023-04-24">April 24, 2023</time>:** Added Related Resources section with one link (Designing and coding for voice).
1. **<time dateTime="2024-07-09">July 9, 2024</time>:**
   - Added TL;DR jump link.
   - Added [Table of Contents](#table-of-contents) section.
   - Added [a note about Voice Control](#a-note-about-voice-control).
   - Added 10 links to the [Related Resources](#related-resources) section.


Users suffer when the accessible name of an element doesn’t match its visual label.

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